What is an API, and why would a business need one?
An API (application programming interface) is a set of addresses your software answers on, so other software can ask it for records or send it new ones. Your website reads stock levels from your warehouse system. A customer's purchasing system sends orders straight into your job system. A supplier posts delivery updates that appear in your portal. None of it needs a person logging in. A business needs one when its own system holds data that others must reach, and the alternative is an emailed spreadsheet, a shared login or a nightly export.