RFI-01Does Ozwebnet work outside Adelaide?
Yes. Adelaide first, Australia-wide, remotely. The same fixed-quote, milestone-staged process applies wherever in Australia you are.
REQUESTS FOR INFORMATION — ALL SHEETS
Questions before you call, answered outright
Every request for information from every sheet of the set, gathered here: how a build is priced, who owns the code, how long it takes, what happens if you stop partway, and how to reach us. If your question is not here, 1300 699 321 answers it Monday to Friday, 9 am to 5 pm Adelaide time.
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SHEET 01 — COVER
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Cover
RFI-02Do I own the code Ozwebnet writes?
Yes. You receive the source code with the intellectual property assigned to you.
RFI-03How is an Ozwebnet project priced?
One fixed quote, set before the build and staged against milestones. Each milestone ends with a working system; stop at any milestone and keep what has been built.
RFI-04Does Ozwebnet use WordPress, templates or page builders?
No. Every website and application is written from scratch in code.
SHEET 02 — INDEX
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Services
RFI-01Is Ozwebnet an agency or a developer?
A development studio: we design and write the software; we do not sell marketing.
RFI-02Does Ozwebnet build with WordPress or page builders?
No. Everything is written from scratch in code.
RFI-03Can one project cover several services?
Yes — an online store with an integration is one quote, staged against one set of milestones.
RFI-04Where does Ozwebnet work?
Adelaide first, Australia-wide, remote-capable.
SHEET 03 — CUSTOM WEBSITES
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Custom websites
RFI-01Does hand-written code help SEO?
It gives you control of what search engines read — structure, headings, speed, structured data — instead of a theme deciding. Rankings depend on content and competition; our job is that nothing in the build gets in the way.
RFI-02Can I update the content myself?
Sometimes. Parts that change often — prices, news, staff, opening hours — get an editing screen you use yourself; pages that rarely change are kept as plain pages. Which parts get a screen is set in the quote, and the source code is yours either way.
RFI-03Do you use WordPress, Wix, Squarespace or page builders?
No. Everything is written from scratch in code.
RFI-04How much does a custom website cost?
One fixed quote, set in writing after a short scoping conversation and before any build starts, staged against milestones.
RFI-05Do you build websites for businesses outside Adelaide?
Yes. Adelaide first, Australia-wide, remote-capable.
SHEET 03.1 — WEBSITE REDESIGN
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Website redesign
RFI-01Will a website redesign lose my search rankings?
The rebuild is planned so it does not. Every old address is listed before the build starts and is either kept or redirected to its new page, so links and search results still land. Where a page ranks afterwards still depends on what it says and who else competes for the search; our part is making sure the move itself does not get in the way.
RFI-02Does my old site stay up while the new one is built?
Yes. The new site is written beside the old one, which stays live and untouched. Once the new site has been checked at every old address, your domain is switched over in one move.
RFI-03Can you redesign a WordPress, Wix or Squarespace site?
Yes. What the old site publishes is read and carried across page by page, and the new site is written from scratch in code with no theme, page builder or plugin stack. You keep your domain, and the old subscription can be closed once the new site is live.
RFI-04How much does a website redesign cost?
One fixed quote, set in writing before the build and staged against milestones. It is set after the survey of your current site, so it covers the pages, redirects and content work your site actually needs.
RFI-05Do you redesign websites for businesses outside Adelaide?
Yes, Australia-wide. The survey, the build and the switch-over all happen remotely, on your domain, wherever in Australia you are.
SHEET 03.2 — MULTI-LOCATION WEBSITES
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Multi-location websites
RFI-01Does each location get its own page?
Yes. Every branch, franchise or brand gets a page with its own address, opening hours, phone number, staff and local services, and its own LocalBusiness structured data, so search engines can list it for its own suburb or town rather than folding it into head office.
RFI-02Can each branch update its own details?
Yes, where the quote includes it. Location details live in one register; a branch can be given a screen for its own entry — hours, phone, staff — while the shared pages stay with head office. Who may change what is settled at the specification stage, and the source code is yours whichever way it is set.
RFI-03Can one site serve several brands or domains?
Yes. The same code can carry a different logo, colour set and domain for each brand or franchise, so one build serves several fronts, and a change to shared content appears on all of them at once.
RFI-04What happens when we open or close a branch?
Opening one is a new entry in the register: its page, finder result and structured data appear from that entry, not from a new build. Closing one retires the page with a redirect, so old links and listings still land somewhere useful.
RFI-05How much does a multi-location website cost?
One fixed quote, set in writing before the build and staged against milestones. The scope depends on how many locations and brands there are and how much differs between them, which is settled at the specification stage. Source code delivered, IP assigned to you.
SHEET 03.3 — CUSTOM CMS WEBSITES
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Custom CMS websites
RFI-01Is a custom CMS the same as WordPress?
No. WordPress is a general-purpose CMS you install and then fit a site into. A custom CMS is written for your site, with one editing screen for each part that changes and nothing else. If your content lives in WordPress today, it comes across.
RFI-02Which parts of the site get an editing screen?
The parts that change often — prices, menus, stock, staff, news, jobs, opening hours. Anything that stays the same from one year to the next is left as a plain page with no screen behind it. The list of parts that get a screen is agreed in writing at the specification stage.
RFI-03Do I need to know how to code to use the editing screens?
No. Each screen has plain fields — text, a picture, a price, a date — in the order you fill them in. You change a field, check the preview and publish, and a short written guide comes with each screen.
RFI-04How much does a custom CMS website cost?
One fixed quote, set in writing before the build and staged against milestones. What sets the price is how many parts of the site need an editing screen, which is why that list is agreed first.
RFI-05Do I own the CMS, and can another developer work on it?
Yes. The source code for both the site and its editing screens is delivered with the IP assigned to you, so any developer can maintain it after us.
SHEET 04 — WEB APPLICATIONS
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Web applications
RFI-01How much does a custom web application cost?
One fixed quote, set in writing before the build and staged against milestones. No hourly meter.
RFI-02Do we own the code?
Yes — source code delivered, IP assigned to you.
RFI-03How long does a custom web application take to build?
It depends on scope. The fixed quote comes with a milestone schedule and its timeline, so you know how long each stage runs before you commit.
RFI-04We are not in Adelaide — can you still build it?
Yes. Adelaide first, Australia-wide, remote-capable.
RFI-05What if we stop partway?
Stop at any milestone and keep a working system.
SHEET 04.1 — CLIENT PORTALS
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Client portals
RFI-01How much does a client portal cost?
One fixed quote, set in writing before the build and staged against milestones. The price depends on what the portal shows and which systems it draws from, and it is fixed before any build starts.
RFI-02Can the portal show invoices from Xero or MYOB?
Yes. The portal draws invoices from your accounting package so the customer sees the same figure your office does, with a pay-now button through your payment provider and a receipt that reaches both of you.
RFI-03Do we need a job management system before a portal?
A portal needs records to show. If your jobs already live in a job system, an accounting package or well-kept spreadsheets, the portal draws from them. If they live nowhere yet, we will say so — a job management system may be the right first build.
RFI-04Do we own the portal's code?
Yes — source code delivered, IP assigned to you. The portal runs on your own domain.
RFI-05We are not in Adelaide — can you still build our portal?
Yes. Adelaide first, Australia-wide, remote-capable. A portal is specified, built and launched online, so your customers' logins work the same from anywhere in Australia.
SHEET 04.2 — JOB MANAGEMENT SYSTEMS
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Job management systems
RFI-01How much does a custom job management system cost?
One fixed quote, set in writing before the build and staged against milestones. The scope that sets it — quoting, scheduling, the field app, invoicing, the accounting connection — is agreed at the specification stage, and you can stop at any milestone and keep a working system.
RFI-02Why build one instead of subscribing to simPRO, ServiceM8 or Tradify?
If one of them fits how you work, use it, and we will say so. A custom build is for a business whose quoting, scheduling or invoicing works differently from what those products assume, or that must connect to systems they do not. The result is yours: source code delivered, IP assigned to you.
RFI-03Does it work on the phones our crews carry?
Yes. The field screens are built for the phone or tablet in the van: the day's jobs, the site details, a checklist, photos, a signature, and the hours and materials, captured on site and synced back to the office.
RFI-04Will it connect to Xero or MYOB?
Yes. Invoices, payments and customer contacts pass between the system and Xero or MYOB, so the books match the jobs without anyone typing them twice.
RFI-05We are not in Adelaide — can you still build our job management system?
Yes, Australia-wide. Adelaide first, remote-capable: discovery and every milestone review can run over a call, and the field screens are tested on the phones your crews carry wherever they are.
SHEET 04.3 — INTERNAL TOOLS
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Internal tools
RFI-01How much does a custom internal tool cost?
One fixed quote, set in writing before the build and staged against milestones. Each milestone is a working tool, so you can start with the worst spreadsheet and stop there if that is all you need.
RFI-02Do we own the internal tools you build?
Yes — source code delivered, IP assigned to you. Your own staff or any other developer can change the screens later.
RFI-03Can an internal tool replace our spreadsheets without losing what is in them?
Yes. Importing the spreadsheets you run today is part of the typical scope: the data is brought in, cleaned and checked, and any table can still be exported back to a spreadsheet when someone needs one.
RFI-04What is the difference between an internal tool and a job management system?
An internal tool is the staff-only admin: registers, approvals, request forms — the screens that run the office. A job management system follows each job from quote to invoice, and a client portal faces the customer. You can build one first and add the others later.
RFI-05We are not in Adelaide — can you build our internal tools?
Yes. Adelaide first, Australia-wide; discovery, build and launch can all be done remotely.
SHEET 05 — ONLINE STORES
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Online stores
RFI-01How much does a custom ecommerce website cost?
One fixed quote, set in writing before the build and staged against milestones.
RFI-02Can the store connect to our warehouse, accounting or POS?
Yes — that is systems integration, built into the same quote or scoped as its own project.
RFI-03Are we locked in?
No. You hold the source code and the IP.
RFI-04Do you work with stores outside Adelaide?
Yes. Adelaide first, Australia-wide, remote-capable.
RFI-05What if we stop partway?
Stop at any milestone and keep a working system.
SHEET 05.1 — B2B ORDERING PORTALS
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B2B ordering portals
RFI-01How much does a B2B ordering portal cost?
One fixed quote, set in writing before the build and staged against milestones. Stop at any milestone and keep a working system.
RFI-02Can each trade customer see their own prices?
Yes. Each account sees its own price list — a tier, a contract list or negotiated prices on particular lines — with quantity breaks applied as the order is built.
RFI-03Does it connect to Xero, MYOB or Cin7?
Yes. Your accounting or inventory system stays the master of customers, prices and stock; the portal reads them and writes each order back as a sales order or invoice.
RFI-04Do we need a portal if we already have an online store?
Not always. If your trade customers all pay the same price, an order form on the existing store may serve well today, and we will say so. A portal earns its place when prices, terms and credit differ by account.
RFI-05Do you build B2B portals for suppliers outside Adelaide?
Yes, Australia-wide. Adelaide first, remote-capable. The portal is yours wherever you are: source code delivered, IP assigned to you.
SHEET 05.2 — ECOMMERCE REPLATFORMING
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Ecommerce replatforming
RFI-01Will we lose our search rankings when the store moves?
Every product, category and content address on the old store is mapped to its new address and redirected, so the pages that already rank keep resolving. No ranking can be promised; what is in scope is a redirect for every old address.
RFI-02Does the old store keep trading while the new one is built?
Yes. The new store is built and tested on a private address against a copy of your data, and the domain is switched in one planned cutover once test orders pass.
RFI-03Can our customers still log in after the move?
Customer accounts and order history come across. Where the old platform will not release password hashes, returning customers set a new password on first login, and the store tells them so.
RFI-04How much does ecommerce replatforming cost?
One fixed quote, set in writing before the build and staged against milestones.
RFI-05Do we own the new store?
Yes — source code delivered, IP assigned to you. The store is yours to change, move or hand to another developer.
SHEET 05.3 — PRODUCT CONFIGURATORS
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Product configurators
RFI-01How much does a product configurator cost?
One fixed quote, set in writing before the build and staged against milestones. The scope — option model, price formulas, preview, order route and job sheet — is fixed at the specification stage.
RFI-02Can the configurator use our existing price list and rules?
Yes. Your rates, surcharges, minimum charges and quantity breaks are built in as the configurator's own logic, and your staff change them from an admin screen without a code change.
RFI-03Does every order have to go straight to checkout?
No. A priced configuration can go to the cart and payment, or to a quote your staff approve first — for jobs that need a site check, say — whichever suits how you sell.
RFI-04Do we own the configurator?
Yes. The source code is delivered and the IP assigned to you, so the rules, prices and drawings are yours to change or take elsewhere.
RFI-05Do you build configurators for businesses outside Adelaide?
Yes. Adelaide first, Australia-wide; the survey, build and testing all work remotely.
SHEET 06 — DATA PLATFORMS
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Data platforms
RFI-01Can reports run on the data we already have?
Yes — the platform connects to the systems you run today; nothing has to be re-entered.
RFI-02What is a single source of truth?
One reconciled copy of your figures that every report reads from, so two reports never disagree.
RFI-03How much does a data platform cost?
One fixed quote, set in writing before the build and staged against milestones.
RFI-04Do we own the platform?
Yes — source code delivered, IP assigned to you.
RFI-05Do you build for businesses outside Adelaide?
Yes. Adelaide first, Australia-wide, remote-capable.
SHEET 06.1 — DASHBOARDS AND REPORTING
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Dashboards and reporting
RFI-01Can a dashboard read live from Xero, MYOB, simPRO or ServiceM8?
Yes — each figure is read from the system that holds it at the moment the screen is opened, so nothing is re-entered and the dashboard is never a copy that has gone stale.
RFI-02Do we need a data warehouse before we can have dashboards?
Not always. If your figures come from one system, or from systems whose numbers already agree, the dashboards read from them directly. If figures from several systems disagree, they need reconciling first — that is a data warehouse, and we will say so.
RFI-03How much does a custom dashboard cost?
One fixed quote, set in writing before the build and staged against milestones.
RFI-04Do we own the dashboards and reports?
Yes — source code delivered, IP assigned to you.
RFI-05Do you build dashboards for businesses outside Adelaide?
Yes — Adelaide first, Australia-wide. The dashboards are written in Adelaide and read from your systems wherever your office is.
SHEET 06.2 — DATA WAREHOUSE
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Data warehouse
RFI-01Do we need a data warehouse if we only run one system?
Usually not. If one system holds your figures and its reports agree, dashboards can read it directly. A warehouse earns its place when two or more systems each hold a version of the same customer, job or sale and the totals disagree — and we will say so either way.
RFI-02Does a data warehouse change anything in Xero, MYOB or simPRO?
No. The warehouse only reads from your systems, on a schedule you set; nothing in the source is changed and nothing is re-entered.
RFI-03How much does a data warehouse cost?
One fixed quote, set in writing before the build and staged against milestones.
RFI-04Do we own the data warehouse?
Yes — source code delivered, IP assigned to you. It is a standard database, so Excel, Power BI or any reporting tool can read it as well as the dashboards we build.
RFI-05Do you build data warehouses for businesses outside Adelaide?
Yes — Adelaide first, Australia-wide. The warehouse is written in Adelaide and reads from your systems wherever your office is.
SHEET 06.3 — AUTOMATED REPORTING
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Automated reporting
RFI-01Can the report we build by hand each week be automated?
Yes. We take the spreadsheet as it is built now — every column, total and exception — record where each figure comes from, and the system produces the same report on the schedule you set, pulling from Xero, MYOB, simPRO, ServiceM8, Cin7 or your own database.
RFI-02What happens if the figures are wrong on the day the report is due?
The report is held. The totals are checked against the systems they came from and against the last period; if a check fails, the person responsible is told what to fix and the report stays held until it is fixed.
RFI-03How much does automated reporting cost?
One fixed quote, set in writing before the build and staged against milestones.
RFI-04Do we own the reporting system?
Yes — source code delivered, IP assigned to you.
RFI-05Do you build automated reporting for businesses outside Adelaide?
Yes — Adelaide first, Australia-wide. The reports are written in Adelaide and run against your systems wherever your office is.
SHEET 07 — SYSTEMS INTEGRATION
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Systems integration
RFI-01Does integration mean replacing our current software?
No. It connects what you keep.
RFI-02Which systems can be connected?
Any system that exposes its data — most CRM, accounting, stock, payment and freight platforms do. We confirm each one at Survey.
RFI-03Do you work with businesses outside Adelaide?
Yes — this is our most remote-capable service; Australia-wide.
RFI-04How is integration priced?
One fixed quote, set in writing before the build and staged against milestones.
RFI-05Who owns the integration?
You do — source code delivered, IP assigned.
SHEET 07.1 — XERO AND MYOB INTEGRATION
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Xero and MYOB integration
RFI-01Can you connect our job management, store or CRM system to Xero or MYOB?
Yes, if the system lets other software read and write its records — which simPRO, ServiceM8, Cin7, HubSpot, most online store platforms and most points of sale do, as does anything we wrote for you. Which records move, and in which direction, is listed at Survey and set in the record map before the quote.
RFI-02Does our bookkeeper have to change how they work in Xero or MYOB?
No. Xero or MYOB stays the ledger, and your bookkeeper keeps working in it as before. What changes is that invoices, payments and contacts arrive already entered, on the account and tax codes they expect, and the month-end import goes away.
RFI-03What happens when a record does not match?
It waits. An invoice edited in both systems, a contact with two ABNs or a payment with no invoice is held in a list with the reason, for a person to decide, and nothing is written over. Every record that moved, and every one that did not, is logged as it happens.
RFI-04How much does a Xero or MYOB integration cost?
One fixed quote, set in writing before the build and staged against milestones. It is set after Survey, so it covers the systems and record types you actually move, and the source code is delivered with the IP assigned to you at handover.
RFI-05Do you build Xero and MYOB integrations for businesses outside Adelaide?
Yes, Australia-wide. The survey, the build and the cut-over can all be done remotely, and Xero and MYOB are connected to over the internet, wherever in Australia your office is.
SHEET 07.2 — API DEVELOPMENT
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API development
RFI-01How much does custom API development cost?
One fixed quote, set in writing before the build and staged against milestones. Reads are built before writes, and each milestone is an API the other side can already call, so you can stop at the endpoints you need.
RFI-02Who owns the API once it is built?
You do — source code delivered, IP assigned to you. Your own developers, or any other, can add endpoints later.
RFI-03What is the difference between an API and a systems integration?
An integration connects software you already run, using the APIs those products expose. API development gives your own system an API, so other software — a customer's, a supplier's, your website or app — can read and write your records. Many businesses need both: the API first, then the connections that use it.
RFI-04Can another company's developer connect to our API without calling us?
Yes. Reference documentation and a sandbox loaded with sample data are part of the typical scope, and every refused request says which field was wrong and why, so an outside developer can build and test against it on their own.
RFI-05Do you build APIs for businesses outside Adelaide?
Yes — Adelaide first, Australia-wide. The API is written in Adelaide and called from wherever the other software runs.
SHEET 07.3 — WORKFLOW AUTOMATION
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Workflow automation
RFI-01How is workflow automation different from systems integration?
An integration moves a record from one system to another. Workflow automation runs the whole chain of steps that record sets off — raise the invoice, email the customer, set the task — with rules that fire on their own the moment the first step happens, and stop to ask a person where a decision is needed.
RFI-02We already use Zapier or Make. Why build our own rules?
If a single step between two systems is handled by Zapier, Make or a native connector for a monthly fee, keep it — we will say so. A custom rule is worth building when the chain has outgrown the tool: it needs an approval, a retry, a log you can read, or a system the tool does not connect to. The rules are then source code you own.
RFI-03What happens when a step needs a decision or cannot finish?
Where a step needs a decision, the rule stops, sends it to the right person with what they need, and carries on once they have decided. Where a step cannot finish — a system down, a record that does not match — it is tried again, then the right person is told with what to fix, and the rest of the chain waits rather than running on bad data. Every run is logged step by step.
RFI-04Do you build workflow automation for businesses outside Adelaide?
Yes — Australia-wide. The rules connect to your systems over the internet, and the build is specified, tested and handed over the same way wherever you are.
RFI-05How is workflow automation priced, and who owns the rules?
One fixed quote, set in writing before the build and staged against milestones, priced by the number of rules and the systems each one touches. The rules are delivered as source code with the IP assigned to you.
SHEET 08 — INDUSTRIES
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Industries
RFI-01Does Ozwebnet only build for these four industries?
No. These are the industries whose systems we know best and describe here; the five services apply to any Australian business that runs on software.
RFI-02Do we have to replace the software we already use?
No. Most builds connect to what you keep — accounting, job management, point of sale, stock — so data entered once moves where it is needed.
RFI-03How is an industry build priced?
The same way as every build: one fixed quote, set in writing before any work starts and staged against milestones.
SHEET 08.1 — TRADES & CONSTRUCTION
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Trades and construction
RFI-01How much does custom software cost for a trades or construction business?
One fixed quote, set in writing before the build and staged against milestones. The scope that sets it — a website, a job system, a customer portal, a report, an integration — is agreed at the specification stage, and you can stop at any milestone and keep a working system.
RFI-02Do we have to replace simPRO, ServiceM8, AroFlo or Buildxact?
No. If it runs your jobs, keep it. The build sits beside the job system and the accounting file, not in place of them: the estimate, the hours and the supplier invoice are taken from where they are already entered and put where they are needed next, so nothing is keyed twice.
RFI-03Who owns the software when the build is finished?
You do. The source code is delivered and the IP assigned to you at handover, so the system stays yours whoever maintains it later.
RFI-04Will it work on the phones our crews carry on site?
Yes. Field screens are built for the phone or tablet in the van: today's jobs, the site details, checklists, photos, a signature, hours and materials, synced back to the office.
RFI-05We are not in Adelaide — can Ozwebnet still build for us?
Yes, Australia-wide. Adelaide first, remote-capable: discovery, the written specification and every milestone can run over a call, and a web application reaches your crews the same way in any state, through the browser on the phone in the van.
SHEET 08.2 — PROFESSIONAL SERVICES
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Professional services
RFI-01How much does software for a law or accounting firm cost?
One fixed quote, set in writing before the build and staged against milestones. What moves it is how many screens the system has and how many of your systems it connects to — LEAP, XPM, Xero, HubSpot — not the size of the firm. Stop at any milestone and keep a working system.
RFI-02Do we have to replace LEAP, Actionstep, XPM or Xero?
No. We connect to what you keep. The practice system stays the record of the matter or engagement and the ledger stays the record of the money; the build reads from them and writes back to them, so a client is keyed once.
RFI-03Can our clients see their matter or engagement online?
Yes. A client portal gives each client a login that shows their own matter or job, where it is up to, documents to sign or upload and invoices to pay, drawn from the practice system and the ledger, so the office stops fielding the same call.
RFI-04Who owns the code, and where does client data live?
You do — source code delivered, IP assigned to you. Client records stay in the systems you already run; the build reads from and writes to them, and runs on your own domain.
RFI-05Our firm is not in Adelaide — can you still build for us?
Yes. Adelaide first, Australia-wide, remote-capable. A portal, dashboard or integration is specified, built and launched online, and 1300 699 321 is answered Monday to Friday, 9 to 5 Adelaide time.
SHEET 08.3 — MANUFACTURING & WHOLESALE
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Manufacturing and wholesale
RFI-01How much does custom software cost for a manufacturing or wholesale business?
One fixed quote, set in writing before the build and staged against milestones. Stop at any milestone and keep a working system.
RFI-02Do we have to replace Cin7, Unleashed, MYOB or NetSuite?
No. Your inventory or ERP system stays the master of products, stock and customers. We build the portal, the floor screens or the reports around it and connect to what you keep.
RFI-03Can our trade customers order online at their own prices?
Yes. A B2B ordering portal gives each account its own price list, order history and terms, and writes every order into your inventory or ERP system as a sales order.
RFI-04Who owns the software when it is finished?
You do. The source code is delivered and the IP assigned to you at handover.
RFI-05Do you build for manufacturers and wholesalers outside Adelaide?
Yes, Australia-wide. Adelaide first, remote-capable. Call 1300 699 321, Monday to Friday, 9 am to 5 pm Adelaide time; we reply within one business day.
SHEET 08.4 — RETAIL & HOSPITALITY
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Retail and hospitality
RFI-01How much does custom software for a shop or venue cost?
One fixed quote, set in writing before the build and staged against milestones. The scope that sets it — the website, the ordering page, the reports, the connections to your point of sale and your books — is agreed at the specification stage, and you can stop at any milestone and keep a working system.
RFI-02Do we have to replace Square, Lightspeed or Shopify?
No. Most builds connect to the point of sale you keep, so a sale rung up once at the counter reaches the website, the online store, the reports and the books without being typed again.
RFI-03Who owns the software when it is finished?
You do. The source code is delivered at handover and the IP is assigned to you, so the system stays yours whichever point of sale, roster or booking product you run beside it.
RFI-04Can one build cover several venues or stores?
Yes. A group is one build: a website with a page per site, reports with a line per site, and a connection to the point of sale at each, under one fixed quote staged against milestones.
RFI-05We are not in Adelaide — can you still build for our venue or store?
Yes, Australia-wide. Adelaide first, remote-capable: discovery and every milestone review can run over a call, and the system is tested against the point of sale and the devices your staff actually use.
SHEET 09 — WORK
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Work
RFI-01Are the specimens real clients?
No. Each specimen is a concept build for a fictional business, designed and coded by Ozwebnet to show the work. We do not publish client work.
RFI-02Can we have a site like one of these?
Yes. A site for your business is scoped in writing and priced as one fixed quote, staged against milestones; you receive the source code with the IP assigned to you.
RFI-03Why are the specimens not indexed by search engines?
Because the businesses on them are fictional. The pages are here to be looked at, not to be found as if they were real firms.
SHEET 10 — METHOD
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Method
RFI-01What are the five milestones of an Ozwebnet build?
Survey (discovery), Blueprint (specification), Forge (build), Temper (testing) and Deploy (launch). Each ends with a working system.
RFI-02When is the price fixed?
At the specification stage, in writing, before any build starts. It is staged against the five milestones.
RFI-03What happens if a build fails a milestone?
It goes back a stage and is reworked before it moves on. The cover sheet shows one part failing at the fourth gate and going back into the fire.
RFI-04Can I stop partway through?
Yes. Stop at any milestone and keep a working system.
SHEET 11 — PRICING
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Pricing
RFI-01How much does an Ozwebnet build cost?
Every build is priced as one fixed quote, set in writing at the specification stage after a short scoping conversation. The quote is staged against five milestones and paid milestone by milestone. There is no hourly meter.
RFI-02Is there a deposit?
Payment follows the milestones set out in the quote; the first payment is due at the milestone the quote names, not before the specification is agreed.
RFI-03What if the scope changes during the build?
A change to the written specification is priced as a written variation before it is built. Nothing is added to the price without a variation you have agreed to.
RFI-04Are hosting and domains included?
The quote names what is included. Hosting, domains and third-party services are billed by their providers to you, in your own accounts, so nothing is tied to us.
RFI-05Is GST added?
Ozwebnet is not registered for GST, so no GST is added to a quote. If that changes, GST will be shown as a separate line.
RFI-06Can I stop after a milestone?
Yes. Every milestone ends with a working system. Stop at any milestone, pay for the milestones delivered, and keep what has been built.
SHEET 14 — CONTACT
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Contact
RFI-01Is there a phone number for Ozwebnet?
Yes — 1300 699 321, answered live Monday to Friday, 9 am to 5 pm Adelaide time.
RFI-02What happens after I send a request for quote?
We reply within one business day — by phone if you asked for a call, otherwise by email — to arrange a short scoping conversation, in person in Adelaide or remotely. The fixed quote follows in writing.
RFI-03Does Ozwebnet work outside Adelaide?
Yes, Australia-wide.
RFI-04How is an Ozwebnet project priced?
One fixed quote, set in writing before any build starts and staged against milestones.
RFQ — REQUEST FOR QUOTE
03 / 03
Get a fixed quote for your project.
Call, or answer a few short questions — what you run, what breaks, when you need it working — and we reply within one business day. The quote is fixed in writing before any build starts.